Apple eSIM Installation

Follow the steps below to install your eSIM on your device. Apple.

eSIM Installation and Activation Guide

Brand:

Apple

Make sure you have a stable internet connection before starting the installation, ideally using a Wi-Fi network or a strong 4G/5G signal.

Before traveling (installation):

Open 'settings' in your device

In the settings, select the 'Cellular' option.

Add your eSIM

In 'Cellular', tap the 'Add eSIM' option and then select 'Use QR Code.'

Scan the QR code you received via email

Once the QR code has been scanned, wait for the eSIM to install.

Select "While abroad"

During the installation process, you will be asked where you plan to use your eSIM.

Select "Data only"

Travel eSIMs are for data only. They do not come with an assigned phone number.

Turn off your eSIM before traveling

If you're not at your destination yet, make sure your 'Travel' eSIM is 'Off' and the Primary SIM is 'On'.

How to toggle a line or eSIM

Select the desired SIM and toggle the 'Turn On This Line' button.

Upon arriving at your destination (activation):

Turn off your Primary SIM and turn on your Travel eSIM

In the 'Cellular' menu, turn off your primary SIM and turn on your travel eSIM.

Turn on 'Data Roaming' for your travel eSIM IMPORTANT!

Once your travel eSIM is active, make sure to enable 'Data Roaming' in its settings to allow for a network connection.

Additional notes

Once you're at your destination, the 'Cellular Data' setting should be assigned to the DatosdeViaje eSIM. Your 'Primary SIM' should appear as 'Off', and the 'Travel' SIM should be 'On'.

After your trip

Make sure to deactivate or remove the eSIM.

We recommend to not remove your eSIM so you can top it up for your next trip, avoiding the need to install another eSIM.

If you still wish to remove it, simply go to the 'Cellular' menu, select the Secondary SIM, and choose 'Delete eSIM'.

How to top-up your eSIM if you run out of data

If you registered an account with us:

Go to our website and navigate to the 'My eSIM' section.
Log in with your username and password.
Select the eSIM you want to top-up and click the green button that says 'Top-up eSIM'.
Follow the top-up steps.
Enjoy your internet connection—no need to install a new eSIM with a QR code.

If you did not register an account with us:

Click on the 'Consumption' button provided in the email where you received your QR code.
Select the eSIM you want to top-up and click the green button that says 'Top-up eSIM'
Follow the top-up steps.
Enjoy your internet connection—no need to install a new eSIM with a QR code.

Teléfonos Compatibles Apple

iPhone Air

iPhone 17

Todos los modelos

iPhone 16

Todos los modelos

iPhone 15

Todos los modelos

iPhone 14

Todos los modelos

iPhone 13

Todos los modelos